Connecting Social Media

We know social media is integral to your business, so we want to make it easy for you to seamlessly integrate Maven with the accounts you’re already using

Linking Instagram with Maven

Your Social Shop is your custom, digital business store to enable shopping via Instagram (IG). You can also link Maven and Instagram to send messages via IG. You can link your IG account as follows:

  1. In Maven, go to Settings (gear icon in the bottom right corner).
  2. Tap Social Media Accounts under the Social Media & Links header.
  3. Tap Connect Account next to Instagram.
  4. Enter your username and password to give Maven permission to see your IG photos. This does not give us access to change or remove IG content.

*Note that in order to send IG messages to customers, you need to also import their IG handle and save in their profile

Linking Facebook with Maven

Many direct sellers use Facebook to communicate regularly with their customers. In order to send Facebook messages through Maven, you need to first link your Facebook (FB) account. Here’s how:

  1. In Maven, go to Settings (gear icon in the bottom right corner).
  2. Tap Social Media Accounts under the Social Media & Links header.
  3. Tap Connect Account next to Facebook.
  4. Enter your username and password to give Maven permission to open Facebook on your behalf from the app. This does not give us access to change or remove FB content.

*Note that in order to send FB messages to customers, you need to also import their FB handle and save in their profile

Linking Your Facebook Business Page or VIP Group

Provide easy access to your Facebook Business Page or VIP group by linking it directly to your Social Shop.

To edit your FB Business Page link:

  1. Tap the Settings tab (right-most tab with gear icon).
  2. Tap Business Links under the Social Media & Links header.
  3. Swipe left on Facebook Business Page.
  4. Tap the pencil (edit) icon.
  5. Update the URL for your Facebook Business Page link.
  6. Tap the Update button at the bottom.

Tap the link to find out how to add other custom business links.

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