Back Office Syncing (Partnership Only)
See your customers and their past orders in Maven automatically
Back office syncing is only available if your company has a formal partnership with Maven.
Back office syncing allows you to see your customer information and orders within the Maven app. Having up-to-date order and customer data is important if you want to receive automatic follow-up reminders and track your sales consistency.
Your back office is synced with the Maven app when you first download the app and every day at 2 AM in your time zone to reflect your latest customers and their orders.
Ready to sync your back office?
- Navigate to the Settings tab in Maven (right-most tab with the gear icon).
- Under the Brands header, tap your company name.
- Tap the Sync your back office button.
- Enter your back office username or email and the password (the same username/password you use to login to your workstation/back office).
- Tap Start Sync.
Back office syncing will kick off. It can take 15-30 minutes before syncing is complete, depending on the number of orders and customers in your back office.
*Note: the amount of historic data Maven imports varies and is dependent upon your company partnership.