How to reach out to the Maven team

How to send a support ticket, feedback request, or partnership inquiry

Whether you have an idea you'd like to share with us or you run into an issue you need help working through, we'd love to hear from you! We are available 6AM - 6PM PST Monday through Friday except all national US holidays. You'll find that we generally get back to you within 24 hours. 

Support

Our support team is ready to help find a solution to any problem you may come across. You can send in a support ticket by emailing support@maven-labs.com or sending us a message on our Maven Facebook page at http://m.me/mavenlabsf.

Ideabox

Each of the features you utilize daily in your business were designed based on user requests and feedback from sellers just like you. You are the reason we do what we do here at Maven, and if it wasn't for your ideas, the app wouldn't be what it is! To send in a feature request or another idea to make Maven even better for your business, send us an email at ideabox@maven-labs.com

Formal Partnership

If your company has a corporate partnership, this allows us to sync with your company back office/workstation so past and new customer information and order details populate automatically into the app on a daily basis without you needing to enter the information yourself.

This saves time so you don’t need to manually record the information. If your company does not yet have support and you are interested in helping bring a partnership to your company, please contact us at partnerships@maven-labs.com.

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